Thank you for ordering from Carmela’s Whisk.

Your order will be ready at the specified date and time frame chosen.  Please do not arrive early as we cannot guarantee your order will be complete.  Orders not picked up during business hours will be available for pickup the following business day.

ONLINE ORDERS ARE NON-REFUNDABLE  A store credit will be issued for orders cancelled with at least 72 hours notice.  Unfortunately, we are not able to accommodate last-minute cancellations or changes to orders.

Carmela’s Whisk is not responsible for any damages that may occur once your items have left our premises.  Please transport cakes and pastry boxes on a flat surface.  Cakes should be refrigerated and then placed at room temperature for 2-3 hours prior to serving. Leftover cake can be refrigerated for up to 4 days.

If you send another individual to pick up your order, it is their responsibility to ensure that the order is complete and correct. 

Please contact the bakeshop (780-458-2922) if you have any questions or concerns regarding your order.  Thank you.